FAQ

Frequently Asked Questions

General

How do I care for my new jewelry?

How do I make Hummingbird nectar?

How do I request a custom item?

Why do your commissioned paintings cost more than non-commission?

Why do your paintings take so long to dry?

Payments

How do I make payment using Paypal? How does it work?

What are the payment option available?

Can I pay using Paypal without a Paypal account?

Shipping

How can I change my shipping address?

How long will it take for my order to arrive after I make payment?

What happens if there's been a delivery mishap to my order? (Damaged or Lost Delivery)

When do you ship your paintings?

Refunds/Returns

What is your Return Policy?

What is your Refund Policy?

Privacy

How do you secure my financial information?